Resident Experience & Community Coordinator

Franklin Group; Virginia Beach (VA); On-site; USD 23,000 - 36,000; Full time

Job summary

Franklin Group is seeking an Assistant Community Manager in Virginia Beach to support the Community Manager and act in their absence. You will manage leasing, reporting, and office operations, ensuring unit readiness and customer service excellence.

Requirements include a high school diploma or GED, HUD experience, and Fair Housing certification within a day of hire. Training on harassment policies must be completed promptly, with a focus on professional conduct.

Qualifications

• High school diploma or GED required.
• HUD experience required.
• Fair Housing must be completed within 1 day of hire.
• Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses within 7 days.

Responsibilities

• Efficient reporting, maintenance and submission of forms and reports.
• Assist Community Manager with leasing, orientation and scheduling.
• Inspect units and ensure the on-site office is organized and files maintained.
• Provide professional appearance and courteous customer service at all times.

Skills

Customer service

Leasing knowledge

Communication

Education

High school diploma or GED

Job description

Franklin Group is seeking an Assistant Community Manager in Virginia Beach to support the Community Manager and act in their absence. You will manage leasing, reporting, and office operations, ensuring unit readiness and customer service excellence.

Requirements include a high school diploma or GED, HUD experience, and Fair Housing certification within a day of hire. Training on harassment policies must be completed promptly, with a focus on professional conduct.