Resident Experience & Community Manager

Avanath; Canvas (WV); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Culture and values

Comprehensive benefits

Career growth

Training & development

Job summary

Avanath is seeking a seasoned Community/Property Manager to oversee a multifamily community in West Virginia. You will drive resident satisfaction, manage operations, and ensure financial performance.

The role emphasizes leadership, timely resident issue resolution, budget control, rent collection, and regulatory compliance. You will partner with senior leadership and vendors to maintain property standards.

Qualifications

• 5-7 years of experience in the property management industry.
• 2+ years of experience as a community/property manager.
• Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
• Proven effective and efficient leadership experience.
• Knowledge of LIHTC and Tax Credit qualifications required.
• Strong interpersonal, verbal, and written communication skills.
• Capacity to interact effectively with senior executives.
• Ability to work well under time and other constraints.
• Professional presentation and appearance.
• Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and email

Responsibilities

• Resident Relations + Customer Service: Ensure a positive experience for the entire resident life-cycle - from move-in to move-out.
• Fiduciary: Manage budgets, rent rolls, projections, and occupancy goals; aim for 0% rent delinquency.
• Staff Leadership: Coordinate on-site operations, provide training, and ensure smooth property management.
• Adherence to Property Management Rules, Regulations, and Guidelines: Ensure compliance with Fair Housing and related laws; follow handbooks.

Skills

People skills

Communication

Leadership

Customer service

Vendor relations

Conflict resolution

Time management

Professionalism

Fair Housing knowledge

Tools

Microsoft Office

Job description

Avanath is seeking a seasoned Community/Property Manager to oversee a multifamily community in West Virginia. You will drive resident satisfaction, manage operations, and ensure financial performance.

The role emphasizes leadership, timely resident issue resolution, budget control, rent collection, and regulatory compliance. You will partner with senior leadership and vendors to maintain property standards.