Resident Experience & Community Manager

Avanath Capital Management; Canvas (WV); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k)

Paid holidays

Personal time off

Growth opportunities

Job summary

Avanath Capital Management is seeking a seasoned Community/Property Manager to oversee a multifamily community ensuring a superior resident experience and strong financial performance.

You will manage resident relations, budget adherence, and on-site operations while maintaining compliance with housing laws and company policies. This role calls for leadership, clear communication, and a service‑oriented mindset in a fast‑paced environment.

Qualifications

• 5-7 years of experience in the property management industry.
• 2+ years of experience as a community/property manager.
• Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
• Proven effective and efficient leadership experience.
• Knowledge of LIHTC and Tax Credit qualifications required.
• Strong interpersonal, verbal, and written communication skills.
• Capacity to interact effectively with senior executives.
• Ability to work well under time and other constraints.
• Professional presentation and appearance.
• Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet, and email

Responsibilities

• Resident Relations + Customer Service: Ensure a positive experience for the entire resident life-cycle - from move-in to move-out.
• Implement a system for providing all necessary services to residents, including immediate acknowledgment and prompt action to correct complaints.
• Serve as advocate for residents by communicating concerns to senior leadership.
• Function as a resource center for residents on all things affecting community-living experience.
• Responsible for all resident events and retention programs.
• Refer residents to appropriate services and agencies.
• Maintain a secure, confidential file for each resident.

Skills

5-7 years experience

2+ years as manager

Resident concerns handling

Leadership experience

LIHTC knowledge

Interpersonal communication

Executive interaction

Time management

Professional presentation

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Email

Job description

Avanath Capital Management is seeking a seasoned Community/Property Manager to oversee a multifamily community ensuring a superior resident experience and strong financial performance.

You will manage resident relations, budget adherence, and on-site operations while maintaining compliance with housing laws and company policies. This role calls for leadership, clear communication, and a service‑oriented mindset in a fast‑paced environment.