Community Manager: Lead Growth & Resident Experience

Avanath Capital Management, LLC; Henderson (NV); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Culture Built on Purpose

Benefits package

Career growth

Training & development

Job summary

Avanath Capital Management, LLC is seeking an experienced Community Manager to oversee a residential community, driving resident satisfaction and overall performance.

In this on-site role you’ll manage budgets, rent rolls, occupancy goals, and capital projects, while ensuring compliance with LIHTC, Fair Housing, and company policies. Strong leadership and communication are essential to motivate staff and foster a positive living environment.

Qualifications

• 5-7 years of experience in the property management industry.
• 2+ years of experience as a community/property manager.
• Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
• Proven effective and efficient leadership experience.
• Knowledge of LIHTC and Tax Credit qualifications required.

Responsibilities

• Resident Relations + Customer Service
• Ensure a positive experience for the entire resident life-cycle - from move-in to move-out.
• Implement a system for providing all necessary services to residents, including the immediate acknowledgment and prompt action to correct complaints.
• Serve as advocate for residents by effectively communicating concerns to senior leadership.
• Function as a resource center for residents on all things that affect and may disturb their community-living experience.
• Responsible for all resident events and retention programs
• Refer residents as necessary to appropriate services and agencies that offer assistance.
• Maintain a secure, confidential file for each resident.
• Fiduciary
• At all times, must understand the current financial health of the assigned community by regularly reviewing the community budget comparison.
• Produce financial growth or gains for the community through marketing and leasing new and turnover residential units, as well as additional lines of revenue.
• Manage and execute all budgets, rent rolls, projections, and occupancy goals.
• Implement a system to achieve 0% rent delinquency.
• Prepare and produce monthly reports and financials in an accurate and timely fashion.
• With Regional Manager, prepare the Property Annual Operating Budget
• Prepare and submit subsidy vouchers (when applicable)
• Oversee large capital projects and communicate between multiple departments (when applicable)

Skills

LIHTC knowledge

Resident relations

Leadership

Communication

Budgeting

Microsoft Office

Tools

Microsoft Office

Job description

Avanath Capital Management, LLC is seeking an experienced Community Manager to oversee a residential community, driving resident satisfaction and overall performance.

In this on-site role you’ll manage budgets, rent rolls, occupancy goals, and capital projects, while ensuring compliance with LIHTC, Fair Housing, and company policies. Strong leadership and communication are essential to motivate staff and foster a positive living environment.