Resident Experience & Community Leader

Allied Residential, Inc.; Everett (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

PTO 152 hours

Carry-over PTO

Longevity PTO

Paid holidays

Health benefits

HSA/FSA

EAP

401(k) match

Professional development

Job summary

Allied Residential, Inc. is seeking a Community Manager to lead the operations and success of an assigned apartment community. You will drive occupancy, resident satisfaction, financial performance, and on-site team leadership.

This role requires strong leadership, budgeting knowledge, and proficiency with Office 365 and Yardi. Maintain compliance, manage leasing processes, and foster a welcoming, well-maintained community.

Qualifications

• Six months to one year of property management or related experience.
• Strong leadership and team management skills.
• Proficiency in Microsoft Office Suite (Office 365) and property management software (Yardi preferred).
• Excellent communication skills, both written and verbal.
• Strong problem-solving skills and sound judgment in decision-making.
• Knowledge of financial reports, budgeting, and property operations.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Customer service-oriented with a commitment to resident satisfaction.

Responsibilities

• Oversee daily community operations, ensuring a well-maintained, safe, and welcoming environment for residents and visitors.
• Show available apartments, explain lease terms, amenities, and community features, and process all required leasing documentation.
• Manage rent collections, deposits, and related accounting tasks in accordance with company policies.
• Address and resolve resident concerns promptly and professionally to ensure a high level of resident satisfaction.
• Conduct regular inspections of apartments, amenities, and common areas to ensure quality and identify needed maintenance or repairs.
• Lead, mentor, and develop the community team, ensuring alignment with company standards and performance goals.
• Review and analyze community financial and operational reports; implement strategies for cost control and revenue generation.
• Maintain awareness of local market conditions and competition; recommend strategic adjustments to enhance performance.
• Ensure compliance with safety, security, and company procedures.
• Participate in and lead regular team meetings and required training sessions.

Skills

Property management

Leadership

Microsoft Office

Yardi

Communication

Problem-solving

Budgeting/financial reports

Adaptability

Customer service

Tools

Yardi

Microsoft Office

Job description

Allied Residential, Inc. is seeking a Community Manager to lead the operations and success of an assigned apartment community. You will drive occupancy, resident satisfaction, financial performance, and on-site team leadership.

This role requires strong leadership, budgeting knowledge, and proficiency with Office 365 and Yardi. Maintain compliance, manage leasing processes, and foster a welcoming, well-maintained community.