Community Manager: Lead & Elevate Resident Experience

Allied Residential; Tacoma (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO 152 hours annually

9 paid holidays

Health benefits (medical, dental, visi

HSA/FSA

401(k) with employer match

EAP

Job summary

Allied Residential is seeking a Community Manager to lead the on-site team and drive occupancy, resident satisfaction, and financial performance for an assigned community in the Puget Sound region. You will oversee operations, leasing processes, rent collections, and maintenance coordination while mentoring staff and ensuring policy compliance.

The role requires 6 months to 1 year in property management, strong leadership, and proficiency in Office 365 and Yardi.

Qualifications

• 6 months to 1 year of property management or related experience.
• Strong leadership and ability to mentor and hold others accountable.
• Proficiency in Microsoft Office Suite (Office 365) and property management software (Yardi preferred).
• Excellent written and verbal communication; handle sensitive situations effectively.
• Strong problem-solving skills and sound judgment in decision-making.
• Knowledge of financial reports, budgeting, and property operations.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Customer service-oriented with a commitment to resident satisfaction.

Responsibilities

• Oversee daily community operations, ensuring a well-maintained, safe, and welcoming environment for residents and visitors.
• Show available apartments, explain lease terms, amenities, and community features, and process all required leasing documentation.
• Manage rent collections, deposits, and related accounting tasks in accordance with company policies.
• Address and resolve resident concerns promptly and professionally to ensure a high level of resident satisfaction.
• Conduct regular inspections of apartments, amenities, and common areas to ensure quality and identify needed maintenance or repairs.
• Lead, mentor, and develop the community team, ensuring alignment with company standards and performance goals.
• Review and analyze community financial and operational reports; implement strategies for cost control and revenue generation.
• Maintain awareness of local market conditions and competition; recommend strategic adjustments to enhance performance.

Skills

Leadership

Team management

Communication

Problem solving

Budgeting

Office 365

Yardi software

Resident services

Customer service

Tools

Office 365

Yardi

Job description

Allied Residential is seeking a Community Manager to lead the on-site team and drive occupancy, resident satisfaction, and financial performance for an assigned community in the Puget Sound region. You will oversee operations, leasing processes, rent collections, and maintenance coordination while mentoring staff and ensuring policy compliance.

The role requires 6 months to 1 year in property management, strong leadership, and proficiency in Office 365 and Yardi.