Resident Experience & Community Engagement Manager

Sares Regis Group; Foster City (CA); On-site; USD 41,328 - 44,083; Full time

Benefits offered by this job

401(k) match

Rental incentive

Renewal compensation

Bonuses

Rental discounts

Job summary

Sares Regis Group in Palo Alto, CA is seeking a Resident Services Manager for their Oak Creek Apartments community. Responsibilities include providing a personalized experience to residents, handling complaints, and planning community events.

The ideal candidate will have at least 1 year of customer service experience and knowledge of operations software. Compensation includes $30.00-$32.00 per hour, bonuses, and medical benefits for full-time employees.

Qualifications

• 1 year customer service experience and ability to pass fair housing exam.
• Experience with file audits and resident engagement is a must.
• Able to work independently without direct supervision.

Responsibilities

• Greet prospects, guests, and visitors at the community.
• Engage with residents and respond to complaints professionally.
• Plan and deliver resident events and activities.

Skills

Customer service experience

Effective communication

Resident engagement

Tools

Outlook

Excel

Word

Job description

Sares Regis Group in Palo Alto, CA is seeking a Resident Services Manager for their Oak Creek Apartments community. Responsibilities include providing a personalized experience to residents, handling complaints, and planning community events.

The ideal candidate will have at least 1 year of customer service experience and knowledge of operations software. Compensation includes $30.00-$32.00 per hour, bonuses, and medical benefits for full-time employees.