Resident Experience & Community Coordinator

Greystar; New York (NY); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Housing discount

401(k)

Job summary

Greystar, a leading global real estate platform, seeks a Resident Services Coordinator for the Brooklyn, NY property. You will deliver excellent customer service to prospective and current tenants and support staff with resident events and daily operations.

Key duties include coordinating resident functions, publishing a property newsletter, handling issues, scheduling rentals, processing work orders, and inspecting buildings for safety and cleanliness.

Qualifications

• Provide effective customer service to tenants and staff.
• Coordinate resident functions and activities.
• Handle resident issues and requests.
• Prepare incident reports per company standards.
• Schedule rentals and manage fees.
• Process maintenance work orders and verify completion.
• Inspect buildings for safety and cleanliness.

Responsibilities

• Coordinate all resident functions and activities.
• Publish property newsletter with events and resident services.
• Handle resident issues, including disputes and requests.
• Prepare incident reports per company standards.
• Schedule clubhouse rentals and collect applicable fees.
• Process work orders and verify completion with residents.
• Inspect buildings and grounds for safety and cleanliness.

Skills

Customer service

Communication

Organization

Problem-solving

Job description

Greystar, a leading global real estate platform, seeks a Resident Services Coordinator for the Brooklyn, NY property. You will deliver excellent customer service to prospective and current tenants and support staff with resident events and daily operations.

Key duties include coordinating resident functions, publishing a property newsletter, handling issues, scheduling rentals, processing work orders, and inspecting buildings for safety and cleanliness.