Community Concierge & Resident Experience Lead

Capital Consultants Management Corporation; Maricopa (AZ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Paid sick leave

401(k) with Company Match

Competitive pay

Job summary

Capital Consultants Management Corporation seeks a Resident Services Associate to provide office and administrative support for a master‑planned community. You will greet residents, answer calls, handle messages, and assist with event coordination.

The role emphasizes delivering excellent service, managing communications, and maintaining records; candidates should be organized, detail‑oriented, and able to work flexible hours including weekends for events.

Qualifications

• Customer service experience preferred.
• Excellent telephone manner and ability to communicate clearly.
• Strong organization and attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Willingness to work after-hours and weekends for events.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Greeting visitors and callers and directing them appropriately.
• Note messages accurately and relay them to the right team.
• Operate and maintain standard office equipment.
• Draft, proofread, and file association documents and work orders.
• Assist owners with coordinating resident-hosted events.
• Update the association’s website and calendar.
• Handle mail, packages, and dry cleaning; support site management.

Skills

Customer service

Phone etiquette

Effective communication

Organization

Microsoft Office

Flexibility

Background check

Tools

Microsoft Office

Job description

Capital Consultants Management Corporation seeks a Resident Services Associate to provide office and administrative support for a master‑planned community. You will greet residents, answer calls, handle messages, and assist with event coordination.

The role emphasizes delivering excellent service, managing communications, and maintaining records; candidates should be organized, detail‑oriented, and able to work flexible hours including weekends for events.