Resident Concierge & Security Associate

FirstService Residential; Miami (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Job summary

FirstService Residential in Miami seeks a Front Desk Associate to greet residents and visitors, coordinate access, and support building safety. You’ll work independently with strong communication and multitasking skills, handling emergency procedures and operating electronic security systems.

This full-time role offers competitive pay and a Sunday-Thursday schedule. Prior hospitality or office experience is helpful, with benefits including health coverage and retirement matches.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• 2–3 years in a business environment preferred.
• Strong customer service and communication skills required.

Responsibilities

• Greet residents, guests, and service providers.
• Operate electronic security systems and monitor access.
• Maintain daily logs, records, and forms.
• Respond to emergencies promptly.
• Coordinate with on-site staff as needed.

Skills

High school diploma

Customer service

Written & verbal communication

Computer literacy

Multilingual

Business experience

Hospitality knowledge

Education

High school diploma or equivalent

College coursework in business/hospitality

Tools

Information systems

Job description

FirstService Residential in Miami seeks a Front Desk Associate to greet residents and visitors, coordinate access, and support building safety. You’ll work independently with strong communication and multitasking skills, handling emergency procedures and operating electronic security systems.

This full-time role offers competitive pay and a Sunday-Thursday schedule. Prior hospitality or office experience is helpful, with benefits including health coverage and retirement matches.