Overnight Front Desk & Security Agent

FirstService Residential; Miami (FL); On-site; USD 60,174,000 - 61,606,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

Time off

Paid holidays

401k match

Job summary

FirstService Residential in Miami is seeking a Front Desk Associate to work independently with strong communication and customer service skills. You will greet residents, check guests, monitor security systems, and maintain daily logs and forms during a 10:00 PM–6:00 AM shift from Thursday to Monday.

The ideal candidate has a high school diploma or equivalent, prior business experience, and excellent written and verbal communication abilities.

Qualifications

• High school diploma or equivalent.
• Two to three years of business experience preferred.
• Strong written and verbal communication skills.
• Multilingual abilities are a plus.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Multitasking

Written & verbal communication

Education

High school diploma

Tools

Security systems

Job description

FirstService Residential in Miami is seeking a Front Desk Associate to work independently with strong communication and customer service skills. You will greet residents, check guests, monitor security systems, and maintain daily logs and forms during a 10:00 PM–6:00 AM shift from Thursday to Monday.

The ideal candidate has a high school diploma or equivalent, prior business experience, and excellent written and verbal communication abilities.