Front Desk & Security Coordinator

FirstService Residential; Miami (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Full benefits: medical, dental, vision

401k with company match

Paid holidays and time off

Job summary

FirstService Residential in Miami, FL is seeking a Front Desk Associate to manage resident greetings, verify guests, and monitor access and emergency procedures. The role requires strong customer service and multitasking abilities, with attention to daily logs and forms.

You may perform additional duties as assigned by the on-site manager. The position emphasizes safety, communication, and professional conduct, with potential exposure to AEDT-related assessments.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Multitasking

Emergency response

Access control

Security systems

Multilingual

Education

High school diploma

Business/hospitality coursework

Tools

Electronic security systems

Job description

FirstService Residential in Miami, FL is seeking a Front Desk Associate to manage resident greetings, verify guests, and monitor access and emergency procedures. The role requires strong customer service and multitasking abilities, with attention to daily logs and forms.

You may perform additional duties as assigned by the on-site manager. The position emphasizes safety, communication, and professional conduct, with potential exposure to AEDT-related assessments.