Resident Concierge & Hospitality Lead

Greystar; Washington; On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar in the United States is seeking a Leasing/Resident Services associate to welcome residents and visitors, handle calls, and coordinate daily office operations. You will manage schedules for moves, ensure amenities are ready, and assist with resident activities while keeping thorough documentation of deliveries and services.

The role emphasizes flexibility for evenings, weekends, and holidays, with a pay range of $22.00–$24.00 hourly.

Qualifications

• Excellent customer service and communication skills.
• Strong ability to multitask and prioritize duties.
• Ability to work with residents and prospects in a professional manner.

Responsibilities

• Greets prospects and residents entering the office/leasing area and ensures comfort while they wait.
• Answers phone calls, routes to the right team member, and assists with follow ups.
• Maintains guest suite schedule and manages loading dock/elevator schedules for move-ins/outs.
• Ensures clubhouse amenities are tour-ready each morning.
• Manages all package deliveries and notifies residents within 24 hours.
• Keeps logs for equipment rentals, dry cleaning, and other services.
• Assists with scheduling, planning, and organizing resident activities and events.
• Keeps local information handy for residents and maintains concierge vendor contacts.

Skills

Customer service

Communication

Organization

Flexibility

Job description

Greystar in the United States is seeking a Leasing/Resident Services associate to welcome residents and visitors, handle calls, and coordinate daily office operations. You will manage schedules for moves, ensure amenities are ready, and assist with resident activities while keeping thorough documentation of deliveries and services.

The role emphasizes flexibility for evenings, weekends, and holidays, with a pay range of $22.00–$24.00 hourly.