Resident Concierge & Front Desk Support

Paycom - ATS; Virginia (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS is seeking a courteous Receptionist to answer and route telephone calls, greet visitors, and direct them to the correct location within the facility.

This role provides clerical support to administrative staff, handles mail and packages, maintains resident confidentiality, and ensures service with a patient-centered, professional approach for an elderly population. Proficiency with Word/Excel and calendar programs is expected.

Qualifications

• High School graduate or equivalent preferred.
• Experience with Microsoft Office software products, including Word, Excel, and calendar programs.
• Demonstrated delivery of exceptional customer service.
• Ability to understand and follow written and verbal instructions.

Responsibilities

• Answer and route all incoming telephone calls to the appropriate party, ensuring prompt, professional attention.
• Greet people entering the facility, directing them to their desired location or notifying staff of their presence.
• Assist with clerical support for administrators, including preparation, copying, and distribution of correspondence and notices.
• Sort and route incoming mail and packages to residents and staff while maintaining confidentiality.
• Attend in-service education and training as directed by policy and supervisor.

Skills

Communication

Customer Service

Clerical Skills

Patience

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Calendar apps

Job description

Paycom - ATS is seeking a courteous Receptionist to answer and route telephone calls, greet visitors, and direct them to the correct location within the facility.

This role provides clerical support to administrative staff, handles mail and packages, maintains resident confidentiality, and ensures service with a patient-centered, professional approach for an elderly population. Proficiency with Word/Excel and calendar programs is expected.