Resident Concierge & Front Desk Host

Paycom - ATS; Fayetteville (GA); On-site; USD 24,000 - 32,000; Part time

Job summary

Paycom - ATS seeks a Concierge to deliver exceptional hospitality and customer service to Residents and Guests. The role emphasizes safety, security, and a positive impression in all interactions.

The Concierge serves as the go-to person for visitors, greets guests, and communicates about events, care plan meetings, and deliveries, while handling mail and package distribution. A high school diploma or GED is required with 1–2 years of related experience.

Qualifications

• High school diploma or GED required.
• 1-2 years of experience in business office support or administrative support role preferred.
• Experience in healthcare related environment preferred.

Responsibilities

• Greet and welcome visitors and guests.
• Deliver professional communications to families regarding events and care plan meetings.
• Open, sort, and distribute mail, faxes and packages.
• Maintain resident rosters and information for requests.

Skills

Customer service

Multitasking

Problem solving

De-escalation

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Internet usage

Job description

Paycom - ATS seeks a Concierge to deliver exceptional hospitality and customer service to Residents and Guests. The role emphasizes safety, security, and a positive impression in all interactions.

The Concierge serves as the go-to person for visitors, greets guests, and communicates about events, care plan meetings, and deliveries, while handling mail and package distribution. A high school diploma or GED is required with 1–2 years of related experience.