Resident Concierge & Front Desk Specialist

Dial Silvercrest Corp; Westminster (CO); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift

Loyalty Incentive

Employee Recognition Program

Verizon/AT&T discounts

Pay Advance Program

Medical Insurance

Prescription Drug Insurance

Dental Insurance

Vision Insurance

401k

Job summary

Dial Silvercrest Corp. seeks a friendly front desk associate to greet guests, assist residents and families, and coordinate daily front-office tasks in Westminster, CO. This part-time role requires strong communication, multitasking, and a professional demeanor to maintain a welcoming atmosphere for residents and visitors.

The position emphasizes coordinating sign-in, handling inquiries, and supporting transportation and reservations while ensuring safety and confidentiality across departments.

Qualifications

• Experience in customer service, hospitality, or senior living
• Must be at least 18 years of age

Responsibilities

• Welcome all guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Assist residents and/or families with requests for transportation, reservations, and general information.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Responds to emergency situations and is the point of contact in all emergency situations.
• Monitor lobby and common areas to ensure safety and promote a positive environment.
• Maintain reservations and schedule for guest suites, clubhouse, and private dining.
• Receive mail and packages and ensures they are distributed accurately and timely.
• Updates and maintains resident/family emergency list and contact information as changes occur.
• Receives requests for maintenance and housekeeping services.
• Perform any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping.
• Help promote community events and activities to residents and guests.
• Notify supervisor when items need to be ordered, received, and maintain office supply list.
• Maintain confidentiality of resident and community information.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Other duties as assigned.

Skills

Basic computer skills

Strong communication

Professional appearance

Multitasking

Teamwork

Tools

Phone systems

Job description

Dial Silvercrest Corp. seeks a friendly front desk associate to greet guests, assist residents and families, and coordinate daily front-office tasks in Westminster, CO. This part-time role requires strong communication, multitasking, and a professional demeanor to maintain a welcoming atmosphere for residents and visitors.

The position emphasizes coordinating sign-in, handling inquiries, and supporting transportation and reservations while ensuring safety and confidentiality across departments.