Senior Living Front Desk & Guest Concierge

Dial Silvercrest Corp; Omaha (NE); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription DrugInsurance

Dental and Vision

Basic Term Life/AD&D

401k

Job summary

Dial Silvercrest Corp in Omaha, NE seeks an attentive front desk host for 3:00pm–7:00pm shifts Mon/Wed/Fri with occasional weekends. You will welcome guests, assist residents and families, answer calls, and coordinate information across departments to ensure a welcoming, safe environment.

Ideal candidates bring customer service or hospitality experience, are at least 18, and can multitask in a fast-paced setting. This role includes benefits and opportunities for growth within the community.

Qualifications

• Experience in customer service, hospitality, or senior living.
• Must be at least 18 years of age.
• Basic computer skills, including phone systems.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to multitask and remain organized in a fast-paced environment.

Responsibilities

• Welcome all guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Assist residents and/or families with requests for transportation, reservations, and general information.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Responds to emergency situations and is the point of contact in all emergency situations.
• Monitor lobby and common areas to ensure safety and promote a positive environment.
• Maintain reservations and schedule for guest suites, clubhouse, and private dining.
• Receive mail and packages and ensures they are distributed accurately and timely.
• Updates and maintains resident/family emergency list and contact information as changes occur.
• Receives requests for maintenance and housekeeping services.
• Perform any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping.
• Help promote community events and activities to residents and guests.
• Notify supervisor when items need to be ordered, received, and maintain office supply list.
• Maintain confidentiality of resident and community information.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Other duties as assigned.

Skills

Customer service

Hospitality

Interpersonal skills

Communication skills

Multitasking

Professional appearance

Tools

Phone systems

Basic computer skills

Job description

Dial Silvercrest Corp in Omaha, NE seeks an attentive front desk host for 3:00pm–7:00pm shifts Mon/Wed/Fri with occasional weekends. You will welcome guests, assist residents and families, answer calls, and coordinate information across departments to ensure a welcoming, safe environment.

Ideal candidates bring customer service or hospitality experience, are at least 18, and can multitask in a fast-paced setting. This role includes benefits and opportunities for growth within the community.