Resident Concierge & Front Desk Specialist

All American Assisted Living at Warwick; Warwick (RI); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Employee assistance program

Employee referral program

401(k)

401(k) matching

Paid sick time

Supportive and team-oriented work env.

Meaningful work serving older adults

Job summary

All American Assisted Living at Warwick is seeking a Per Diem Concierge / Receptionist to welcome residents and visitors, manage front desk duties, and support basic administrative tasks. The role covers shifts during 9a–7p, seven days a week, including holidays, with opportunities to fill in for teammates as needed.

You will be the first point of contact, answer calls, assist with check-ins, and help keep the front desk organized while maintaining privacy and a welcoming atmosphere for older

Qualifications

• Previous customer service or receptionist experience preferred.
• Friendly, calm, and professional demeanor.
• Strong verbal and written communication skills.
• Ability to communicate clearly in English to answer calls and assist residents.

Responsibilities

• Welcome residents, families, visitors, vendors, and team members.
• Assist with visitor check-in procedures.
• Answer and direct incoming telephone calls.
• Provide general information about the community and its services.
• Receive, sort, and distribute mail, packages, and deliveries.
• Use Microsoft Office and other community software systems.

Skills

Customer service

Communication

Multitasking

Organization

Professional demeanor

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Front desk software

Job description

All American Assisted Living at Warwick is seeking a Per Diem Concierge / Receptionist to welcome residents and visitors, manage front desk duties, and support basic administrative tasks. The role covers shifts during 9a–7p, seven days a week, including holidays, with opportunities to fill in for teammates as needed.

You will be the first point of contact, answer calls, assist with check-ins, and help keep the front desk organized while maintaining privacy and a welcoming atmosphere for older