Front Desk & Guest Services Concierge

Atria Senior Living; Lincoln (RI); On-site; USD 21,000 - 30,000; Full time

Job summary

Atria Senior Living is seeking a friendly and efficient receptionist to support daily operations at its Rhode Island community. The role involves answering calls, forwarding messages, welcoming visitors, and coordinating essential clerical tasks.

The successful candidate will provide information about the community, handle mail and deliveries, and assist with basic office duties as needed. Training will be provided to ensure quality service.

Qualifications

• Strong customer service skills and friendly, marketing oriented communication.
• Ability to handle telephone calls, forward messages, and provide information accurately.
• Proficient in basic math for rent collection and billing support.
• Willingness to complete training programs specified by the employer.

Responsibilities

• Answers incoming calls in a cheerful, marketing oriented way and directs to the right person.
• Retrieves and forwards messages from voicemail.
• Delivers messages or transfers calls when staff are unavailable.
• Provides information about the community, directions, and general inquiries.

Skills

Customer service

Telephone etiquette

Written & verbal communication

Basic math

Multitasking

Education

High School Diploma or GED

Tools

Telephone system

Fax machine

Photocopier

MS Office basics

Job description

Atria Senior Living is seeking a friendly and efficient receptionist to support daily operations at its Rhode Island community. The role involves answering calls, forwarding messages, welcoming visitors, and coordinating essential clerical tasks.

The successful candidate will provide information about the community, handle mail and deliveries, and assist with basic office duties as needed. Training will be provided to ensure quality service.