Weekend Concierge - Resident Services & Front Desk

DeKalb Health; Sterling Heights (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Job summary

Waltonwood seeks a part-time Concierge to greet residents and visitors, answer calls, and provide administrative support within the community. This role emphasizes hospitality, safety procedures, and daily clerical tasks under the Business Office Manager.

You will help maintain a welcoming front desk, handle inquiries, update rosters, and assist department heads while joining a team dedicated to resident comfort, safety, and communication.

Qualifications

• Clear and accurate communication with residents, visitors, and staff.
• Dedicated to meeting resident needs with courteous, professional service.
• Strong organizational skills to manage front desk tasks and documentation.
• Genuine care for residents, families, and team members.

Responsibilities

• Greet residents, visitors, and staff in a welcoming, professional manner.
• Answer internal/external calls promptly and collect necessary information.
• Apply safety, security, and emergency procedures to protect residents and staff.
• Familiarize with residents and communicate positively with them daily.
• Update resident roster daily and handle charges and inquiries.
• Provide clerical support to Department Heads and executives as directed.
• Keep front desk neat and perform light housekeeping duties.
• Assist with other duties as assigned by the Business Office Manager.

Skills

Strong communication

Customer focused

Organization

Empathetic & compassionate

Education

High School Diploma or GED preferred

Tools

Microsoft Office

Job description

Waltonwood seeks a part-time Concierge to greet residents and visitors, answer calls, and provide administrative support within the community. This role emphasizes hospitality, safety procedures, and daily clerical tasks under the Business Office Manager.

You will help maintain a welcoming front desk, handle inquiries, update rosters, and assist department heads while joining a team dedicated to resident comfort, safety, and communication.