Resident Concierge & Front Desk Specialist

Benchmark Senior Living; Newton Lower Falls (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holidays

Meal program

Training

Uniforms

Referral bonus

Wellness program

401k

Health benefits

Tuition reimbursement

Paid time off

Job summary

Benchmark Senior Living in Newton area seeks a Front Desk Receptionist to greet visitors, answer calls, and coordinate appointments. You will support resident services and assist with light computer tasks as needed.

Ideal candidates have strong communication and a welcoming presence, with the ability to manage multiple duties in a fast-paced environment. This on-site position offers benefits and opportunities for growth within the community.

Qualifications

• High school diploma or equivalent preferred.
• Excellent telephone etiquette and clear communication.

Responsibilities

• Greet visitors and direct them appropriately.
• Handle phone calls professionally and route inquiries.
• Offer refreshments to visitors as applicable.
• Manage resident, family, and staff appointment books.
• Act as concierge for residents (taxis, deliveries, etc.).
• Keep the lobby neat and welcoming.

Skills

Telephone system expertise

Customer service

Office software

Education

High school diploma or equivalent

Tools

Scheduling software

Phone system

Job description

Benchmark Senior Living in Newton area seeks a Front Desk Receptionist to greet visitors, answer calls, and coordinate appointments. You will support resident services and assist with light computer tasks as needed.

Ideal candidates have strong communication and a welcoming presence, with the ability to manage multiple duties in a fast-paced environment. This on-site position offers benefits and opportunities for growth within the community.