Front Desk Concierge for Senior Living

Colonial Group; New York (NY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Holidays

Meal program

Paid training

Referral bonus

Wellness programs

401k with match

Medical/Vision/Dental

Tuition reimbursement

Paid time off

Job summary

Benchmark Senior Living is seeking a Front Desk Receptionist to serve as the information hub for residents, families, staff, and visitors. The role includes basic computer processing support and coordination of appointment books for doctors, beauty services, and concierge tasks.

Schedule Monday–Friday, 8 am–4 pm, with a focus on delivering friendly, professional service, maintaining a welcoming lobby, and supporting the community with responsive inquiries and referrals.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and capable of teaching others.

Responsibilities

• Greets visitors upon arrival.
• Handles all phone calls professionally and routes or answers questions.
• Offers refreshments to visitors where applicable.
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book.
• Acts as concierge for residents ( taxis, telephone/cable issues, newspaper deliveries).
• Keeps lobby clean and neat, free of clutter and trash.

Skills

Telephone system expertise

Teaching others

Education

High school diploma or equivalent

Job description

Benchmark Senior Living is seeking a Front Desk Receptionist to serve as the information hub for residents, families, staff, and visitors. The role includes basic computer processing support and coordination of appointment books for doctors, beauty services, and concierge tasks.

Schedule Monday–Friday, 8 am–4 pm, with a focus on delivering friendly, professional service, maintaining a welcoming lobby, and supporting the community with responsive inquiries and referrals.