Community Receptionist & Resident Concierge

Colonial Group; Stamford (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Benchmark Senior Living in Stamford, CT is seeking a Community Receptionist to manage the front desk, greet residents and visitors, answer phones, and coordinate information flow across administration and operations. The role requires strong communication, computer skills, and the ability to handle resident requests, scheduling, and basic clerical tasks.

This is a non-exempt, full-time position offering a team environment.

Qualifications

• Expert knowledge of telephone system and ability to teach others.
• Proficient computer skills including word processing, email, internet, and Excel.
• Maintains awareness of all daily activities and communicates changes to staff.

Responsibilities

• Greets visitors and handles all phone calls in a timely, courteous manner.
• Gathers necessary information from visitors and maintains prospect forms.
• Acts as concierge for residents, assisting with taxi calls, deliveries, and service issues.
• Manages appointment books for doctors and beauty/barber services.
• Performs clerical support across departments.

Skills

Telephone system expert

Proficient computer skills

Verbal communication

Admin staff knowledge

Education

High school diploma or equivalent certificate preferred

Tools

Microsoft Office

Job description

Benchmark Senior Living in Stamford, CT is seeking a Community Receptionist to manage the front desk, greet residents and visitors, answer phones, and coordinate information flow across administration and operations. The role requires strong communication, computer skills, and the ability to handle resident requests, scheduling, and basic clerical tasks.

This is a non-exempt, full-time position offering a team environment.