Community Front Desk Concierge

Benchmark Senior Living; Stamford (CT); On-site; USD 36,000 - 54,000; Full time

Job summary

Benchmark Senior Living is seeking a Community Receptionist to serve as the information hub for residents, families, staff and visitors. You will greet guests, answer questions and coordinate daily activities while supporting light computer tasks.

This role requires excellent verbal communication, familiarity with telephone systems, and basic office software. You will assist in scheduling appointments, handling clerical duties, and acting as a concierge to residents.

Qualifications

• Expert knowledge of telephone system
• Proficient computer skills: Word processing, email, internet, Excel
• Awareness of daily activities and administrative staff roles
• Excellent verbal communication skills

Responsibilities

• Assists Administrative Assistant/Executive Director as appropriate
• Greet visitors and handle reception duties with courtesy
• Manage doctor and beauty/barber appointment books
• Provide concierge services for residents (taxi, phone/cable issues, newspaper deliveries)
• Keep lobby tidy and report maintenance issues
• Forward inquiries to Marketing and assist with sales programs
• Participate in in-service trainings as required
• Assist with clerical work across departments

Skills

Telephone system

Verbal communication

Daily activities awareness

Administrative knowledge

Education

High school diploma

Tools

Word processing

Email

Internet

Excel

Job description

Benchmark Senior Living is seeking a Community Receptionist to serve as the information hub for residents, families, staff and visitors. You will greet guests, answer questions and coordinate daily activities while supporting light computer tasks.

This role requires excellent verbal communication, familiarity with telephone systems, and basic office software. You will assist in scheduling appointments, handling clerical duties, and acting as a concierge to residents.