Senior Living Front Desk Concierge | Paid Training & Benefits

Benchmark Senior Living; Shelton (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted meals

Paid training

Uniforms provided

Wellness programs

401k with company match

Job summary

Benchmark Senior Living in Shelton, CT is seeking a friendly Front Desk Receptionist to be the information hub for residents, families, visitors, and staff. You will greet guests, answer questions, and coordinate services with courteous professionalism.

You will also manage appointment books (doctor and beauty) and provide light computer processing assistance as needed, supporting a welcoming, well-organized community for seniors.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and ability to teach others.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Education

High School Diploma or equivalent

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash
  
  

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others
  
  

Benefits

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Eligibility may vary by employment status