Concierge

Paycom - ATS; Fayetteville (GA); On-site; USD 24,000 - 32,000; Part time

Job summary

Paycom - ATS seeks a Concierge to deliver exceptional hospitality and customer service to Residents and Guests. The role emphasizes safety, security, and a positive impression in all interactions.

The Concierge serves as the go-to person for visitors, greets guests, and communicates about events, care plan meetings, and deliveries, while handling mail and package distribution. A high school diploma or GED is required with 1–2 years of related experience.

Qualifications

• High school diploma or GED required.
• 1-2 years of experience in business office support or administrative support role preferred.
• Experience in healthcare related environment preferred.

Responsibilities

• Greet and welcome visitors and guests.
• Deliver professional communications to families regarding events and care plan meetings.
• Open, sort, and distribute mail, faxes and packages.
• Maintain resident rosters and information for requests.

Skills

Customer service

Multitasking

Problem solving

De-escalation

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Internet usage

Job description

Job Title: ConciergeSundays 8A - 4PReports To: Business Office Manager/Front Desk ManagerSummary: Our Concierge will provide excellent customer service and hospitality to Residents and our Guests. As our Concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with.Responsibilities and Duties:You are the “Go-to-person” for providing a lasting first impression to visitors of the community while balancing and prioritizing many different roles and responsibilitiesGreet and welcome all visitors and guests upon their entrance into the community and when calling by phoneDeliver professional and courteous communications to families regarding community events, resident supply needs, care plan meetings, and other communications as requiredOpen, sort, and distribute incoming correspondence including mail and faxesSign for and distribute UPS/FedEx or similarly delivered packagesMaintains resident rosters and information related to requests from visitors, calls, etcThis job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Education and Experience:A high school diploma or equivalent (GED) is requiredOne to two (1-2) years of experience in business office support, or other related administrative support roleExperience in healthcare related environment preferredKnowledge and Skills:Proficiency in internet usage, Microsoft word and excelYou take initiative and are an independent, problem solver; able to de-escalate critical situationsYou can multitask and meet deadlines with maintaining a positive imagine both in person and over the phone to residents and guests of the community