Resident Services Concierge

Paycom - ATS; Collierville (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Paycom - ATS is seeking a front-desk/clerical professional at Westhill Collierville, Collierville, TN. You will interact with residents, families, and visitors with empathy and respect, answer phones courteously, and support routine clerical tasks.

Your role includes assisting in scheduling new hires for review and completing new hire paperwork, and helping the Business Office Manager as needed while maintaining HIPAA compliance and professional conduct.

Qualifications

• High school diploma or GED required or equivalent.
• Ability to read and comprehend basic instructions and memos.
• Proficiency with Microsoft Office Suite.
• Strong interpersonal skills and compassion when assisting residents.

Responsibilities

• Interact empathetically with residents, families, and visitors.
• Answer phones with courtesy and welcome callers.
• Assist in scheduling and processing new hire paperwork.
• Maintain orderly clerical tasks and routine office duties.
• Ensure HIPAA regulations are followed and protect resident privacy.

Skills

Communication

Empathy

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Paycom - ATS is seeking a front-desk/clerical professional at Westhill Collierville, Collierville, TN. You will interact with residents, families, and visitors with empathy and respect, answer phones courteously, and support routine clerical tasks.

Your role includes assisting in scheduling new hires for review and completing new hire paperwork, and helping the Business Office Manager as needed while maintaining HIPAA compliance and professional conduct.