Member Experience & Sales Concierge

Paycom - ATS; Camarillo (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Membership

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Short Term Disability

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Paycom - ATS seeks a Front Desk Member Sales Associate to greet potential members, answer inquiries, conduct tours, and assist with sign-ups and account updates. The role emphasizes delivering a superior level of customer service to members and guests in a club environment.

The position requires strong communication, honesty, and basic computer skills, with duties including handling phone calls and maintaining a welcoming front desk. Benefits are offered as part of a supportive team culture.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.
• Excellent communication and listening skills.
• Ability to stand/walk for extended periods.

Responsibilities

• Greet and assist potential members to create a positive experience for guests.
• Answer phone calls politely and assist with inquiries.
• Take information calls and tours for prospective members.
• Assist in member sign-ups, cancellations, BCM amenity usage, and updating accounts.
• Maintain neatness and cleanliness of the club and front desk area.

Skills

Customer service

Communication

Honesty

Basic computer skills

Phone etiquette

Job description

Paycom - ATS seeks a Front Desk Member Sales Associate to greet potential members, answer inquiries, conduct tours, and assist with sign-ups and account updates. The role emphasizes delivering a superior level of customer service to members and guests in a club environment.

The position requires strong communication, honesty, and basic computer skills, with duties including handling phone calls and maintaining a welcoming front desk. Benefits are offered as part of a supportive team culture.