Resident Concierge & Building Security

FirstService Residential; Miami Beach (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Miami Beach to greet residents and visitors, monitor security systems, and maintain accurate daily logs. The role requires strong communication, reliability, and the ability to work independently with minimal supervision.

You will handle guest check-ins, respond to emergencies, and support property operations while coordinating with the on-site team.

Qualifications

• High school diploma (or equivalent) preferred.
• Strong written and verbal communication skills.
• Customer service mindset with attention to detail.

Responsibilities

• Greet residents, guests, and service providers in a courteous manner.
• Monitor and operate electronic security systems.
• Maintain daily logs and forms accurately.
• Respond to emergencies and maintain building safety.
• Coordinate with on-site property manager as needed.

Skills

Customer service

Communication

Time management

Multitasking

Emergency response

Access control

Education

High school diploma or equivalent

Job description

FirstService Residential is seeking a Front Desk Associate in Miami Beach to greet residents and visitors, monitor security systems, and maintain accurate daily logs. The role requires strong communication, reliability, and the ability to work independently with minimal supervision.

You will handle guest check-ins, respond to emergencies, and support property operations while coordinating with the on-site team.