Concierge/ Activities Assistant (Part-Time)

Pacific Grove Senior Living; Pacific Grove (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Pacific Grove Senior Living is seeking a friendly Concierge / Activities Assistant to join our senior living community. You will greet residents and guests, answer calls, and help coordinate daily activities and events to keep residents socially engaged.

The role emphasizes compassionate service, strong organizational skills, and teamwork to maintain a welcoming environment and smooth operation of recreational programs.

Qualifications

• Previous experience in customer service, hospitality, recreation, activities coordination, or a similar role preferred.
• Experience working with seniors or in a senior living environment is a plus.
• Excellent customer service and interpersonal communication skills.
• Friendly, patient, approachable, and enthusiastic personality.
• Strong organizational skills and the ability to multitask.
• Comfortable answering phone calls, assisting visitors, and handling general administrative responsibilities.
• Ability to lead or assist with group activities and engage residents in a positive manner.
• Ability to work independently and as part of a team.

Responsibilities

• Greet residents, visitors, families, and guests in a warm, friendly, and professional manner.
• Serve as the first point of contact at the front desk, answering phone calls, directing inquiries, and providing general information.
• Assist residents with requests and provide information regarding community services, amenities, and scheduled activities.
• Support the planning, coordination, and implementation of daily activities, social events, and recreational programs.
• Encourage resident participation in activities that promote social interaction, engagement, and overall well-being.
• Assist with setting up and preparing activity areas, including arranging materials, supplies, and equipment.
• Accompany and assist residents during activities, outings, and special events as needed.
• Maintain activity calendars, attendance records, and related documentation.
• Assist with administrative tasks, including filing, answering emails, and maintaining front desk records.
• Communicate resident requests, concerns, and feedback to the appropriate team members.
• Maintain a clean, organized, and welcoming reception and activity area.
• Work collaboratively with other departments to support resident satisfaction and a positive community environment.
• Perform other duties as assigned.

Skills

Customer service

Hospitality

Recreation coordination

Administrative tasks

Tools

Microsoft Office

Job description

We are seeking a friendly, compassionate, and outgoing Concierge / Activities Assistant to join our Senior Living Community!

The ideal candidate is personable, organized, and passionate about creating a welcoming environment while helping residents stay socially engaged and connected. This position combines front desk and concierge responsibilities with assisting in the planning and coordination of recreational activities and events for residents.

Responsibilities:

• Greet residents, visitors, families, and guests in a warm, friendly, and professional manner.

• Serve as the first point of contact at the front desk, answering phone calls, directing inquiries, and providing general information.

• Assist residents with requests and provide information regarding community services, amenities, and scheduled activities.

• Support the planning, coordination, and implementation of daily activities, social events, and recreational programs.

• Encourage resident participation in activities that promote social interaction, engagement, and overall well-being.

• Assist with setting up and preparing activity areas, including arranging materials, supplies, and equipment.

• Accompany and assist residents during activities, outings, and special events as needed.

• Maintain activity calendars, attendance records, and related documentation.

• Assist with administrative tasks, including filing, answering emails, and maintaining front desk records.

• Communicate resident requests, concerns, and feedback to the appropriate team members.

• Maintain a clean, organized, and welcoming reception and activity area.

• Work collaboratively with other departments to support resident satisfaction and a positive community environment.

• Perform other duties as assigned.

Qualifications & Requirements:

• Previous experience in customer service, hospitality, recreation, activities coordination, or a similar role preferred.

• Experience working with seniors or in a senior living environment is a plus.

• Excellent customer service and interpersonal communication skills.

• Friendly, patient, approachable, and enthusiastic personality.

• Strong organizational skills and the ability to multitask.

• Comfortable answering phone calls, assisting visitors, and handling general administrative responsibilities.

• Ability to lead or assist with group activities and engage residents in a positive manner.

• Basic computer skills, including Microsoft Office.

• Ability to work independently and as part of a team.

• Must be able to stand, walk, and assist with activity setup as needed.

The above statements are intended to be a general description. The omissionof a specific duty does not exclude it from the position if work is similar,related or logically assigned. Moreover, the description is subject to changeas the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background anddrug screenings to ensure a safe, reliable, and productive work environment.These checks help us maintain the integrity of our team and ensure that allemployees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring adiverse workforce and maintaining an inclusive culture. All qualifiedapplicants will receive consideration for employment, without regard to theirrace, religion, ancestry, national origin, sex, sexual orientation, age,disability, marital status, medical condition, and any other status protectedby state or federal law. As an Equal Employment Opportunity Employer, we complywith the Americans with Disabilities Act (ADA) to make reasonable accommodationto qualified individuals. Qualified individuals are encouraged to discusspotential accommodations with the employer.