Resident Care Lead & Care Plan Coordinator

ALG Senior; Scotland Neck (NC); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Ongoing professional developmentOp</n>

Company-paid life insurance

Employee Assistance Program

Job summary

Scotland House is seeking a Resident Care Coordinator to support residents' health and well-being by coordinating care services, managing care plans, and ensuring regulatory compliance. You will collaborate with the Executive Director, clinicians, and care staff to promote a safe, person-centered environment.

The role requires strong leadership, excellent communication, and the ability to supervise staff, engage with residents and families, and uphold high care standards across the community.

Qualifications

• Associate's or Bachelor's degree in nursing/healthcare administration.
• Active LPN or RN license preferred.
• Minimum 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Previous supervisory or leadership experience in a healthcare environment is desirable.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of state regulations and compliance standards for assisted living and memory care.
• Proficiency in electronic health records (EHR) systems and basic computer skills.

Responsibilities

• Care Plan Development & Management: Assess residents’ needs and develop individualized service plans (ISPs) in collaboration with clinical staff, residents, and families.
• Staff Supervision & Training: Provide leadership, training, and guidance to caregiving staff, ensuring adherence to care protocols and best practices.
• Resident & Family Engagement: Serve as the primary point of contact for residents and families regarding care-related concerns; facilitate family meetings and updates.
• Regulatory Compliance & Quality Assurance: Ensure community compliance with state regulations, company policies, and industry best practices; conduct audits and quality initiatives.
• Collaboration: Work with nursing, physicians, therapists, and leadership to coordinate care and support operations.

Skills

Leadership

Communication

Interpersonal skills

Multitasking

Regulatory knowledge

Healthcare administration

Education

Associate’s or Bachelor’s degree in Nursing, Healthcare Administration, or related field

Active LPN or RN license preferred

Tools

Electronic Health Records (EHR) software

Basic computer skills

Job description

Scotland House is seeking a Resident Care Coordinator to support residents' health and well-being by coordinating care services, managing care plans, and ensuring regulatory compliance. You will collaborate with the Executive Director, clinicians, and care staff to promote a safe, person-centered environment.

The role requires strong leadership, excellent communication, and the ability to supervise staff, engage with residents and families, and uphold high care standards across the community.