Resident Care Coordinator

Scotland House; Scotland Neck (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health, dental, and view

Job summary

Scotland House in North Carolina seeks a Resident Care Coordinator to oversee care services, manage ISPs, and ensure regulatory compliance. You will collaborate with the Executive Director, nurses, and care staff to foster a safe, person-centered environment for residents.

The role requires leadership, strong communication, and experience in senior living or healthcare settings. Competitive benefits and ongoing development opportunities are offered. On-site position.

Qualifications

• Associate’s or Bachelor’s degree in Nursing, Healthcare Administration, or related field preferred.
• Active LPN or RN license preferred (depending on state requirements).
• Minimum of 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Previous supervisory or leadership experience in a healthcare environment is highly desirable.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of state regulations and compliance standards for assisted living and memory care.
• Proficiency in electronic health records (EHR) systems and basic computer skills.

Responsibilities

• Care Plan Development & Management: Assess residents’ needs and create ISPs with staff, residents, and families.
• Monitor and adjust care plans to change with residents’ needs and regulatory guidelines.
• Staff Supervision & Training: Provide leadership and training to caregiving staff; ensure adherence to care protocols.
• Support staff scheduling to maintain proper staffing levels for quality care.
• Resident & Family Engagement: Be the primary contact for residents and families; coordinate meetings and updates.
• Regulatory Compliance & Quality Assurance: Ensure compliance with regulations and policies; participate in audits.
• Collaboration: Work with nursing, physicians, therapists, and leadership to coordinate care services.

Skills

Leadership

Communication

Interpersonal skills

Time management

EHR proficiency

Regulatory knowledge

Education

Nursing degree (AA/BSN)

Active LPN or RN license preferred

Tools

Electronic Health Records (EHR)

Basic computer skills

Job description

About Scotland House:

At Scotland House, we are committed to enhancing the lives of seniors through compassionate care, strong leadership, and dedication to excellence. We create vibrant communities where residents feel safe, supported, and engaged.

Why Join Scotland House?

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Position Summary:

The Resident Care Coordinator plays a key role in supporting the health and well-being of residents by coordinating care services, managing care plans, and ensuring compliance with regulatory standards. This role works closely with the Executive Director, healthcare providers, and care staff to promote a safe, nurturing, and person-centered environment.

Essential Duties and Responsibilities:

• Care Plan Development & Management:
  • Assess residents’ needs and develop individualized service plans (ISPs) in collaboration with clinical staff, residents, and families.
  • Monitor and adjust care plans as residents’ needs change, ensuring accuracy and compliance with regulatory guidelines.
• Staff Supervision & Training:
  • Provide leadership, training, and guidance to caregiving staff, ensuring adherence to care protocols and best practices.
  • Support staff scheduling to maintain proper staffing levels for quality care delivery.
• Resident & Family Engagement:
  • Serve as the primary point of contact for residents and families regarding care-related concerns.
  • Facilitate family meetings, care conferences, and communicate updates effectively and compassionately.
• Regulatory Compliance & Quality Assurance:
  • Ensure community compliance with state regulations, company policies, and industry best practices.
  • Conduct regular audits and participate in quality assurance initiatives to maintain high care standards.
• Collaboration:
  • Work closely with the nursing team, physicians, therapists, and other healthcare providers to coordinate care services.
  • Partner with the Executive Director and leadership team to support community operations and resident satisfaction.

Qualifications

• Associate’s or Bachelor’s degree in Nursing, Healthcare Administration, or related field preferred.
• Active LPN or RN license preferred (depending on state requirements).
• Minimum of 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Previous supervisory or leadership experience in a healthcare environment is highly desirable.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of state regulations and compliance standards for assisted living and memory care.
• Proficiency in electronic health records (EHR) systems and basic computer skills.

If you're a results-driven leader with a passion for senior care, to make a difference with Scotland House!