Resident Admissions Concierge – Welcomes & Tours

Living Legends; Town of West Seneca (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Life Insurance

Employee Referral Bonus

Retirement savings

Weekly pay

Same-day pay

Job summary

Seneca Health Care Center in West Seneca, NY is hiring an Admissions Concierge. Rate is $16-$18/hour for a full-time shift from 11 am to 7 pm, supporting warm, welcoming admissions for residents and families.

The role emphasizes compassionate communication and coordination with the care team. Located in West Seneca, NY, the facility is part of The McGuire Group, known for skilled nursing, rehabilitation, and long-term care.

Qualifications

• Requires strong communication and customer service abilities.
• Experience in long-term care setting preferred but not required.
• Ability to work with residents, families, and staff in a fast-paced environment.

Responsibilities

• Welcome new residents and families to the facility and provide tours and orientation support
• Maintain and update orientation materials and admission-related documentation
• Communicate daily with residents to ensure needs are met and concerns are addressed promptly
• Maintain logs of resident concerns, follow-up actions, and resolutions
• Ensure subacute rehabilitation rooms are clean, prepared, and ready for admissions
• Collaborate with interdisciplinary teams to support resident satisfaction and a positive admission experience
• Provide excellent customer service to residents, families, visitors, and staff
• Perform additional duties as assigned

Skills

Communication skills

Customer service

Education

High School Diploma or equivalent

Job description

Seneca Health Care Center in West Seneca, NY is hiring an Admissions Concierge. Rate is $16-$18/hour for a full-time shift from 11 am to 7 pm, supporting warm, welcoming admissions for residents and families.

The role emphasizes compassionate communication and coordination with the care team. Located in West Seneca, NY, the facility is part of The McGuire Group, known for skilled nursing, rehabilitation, and long-term care.