Admissions Concierge

Living Legends; Town of West Seneca (NY); Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

PTO

Health insurance

Dental insurance

Vision insurance

Life Insurance

Employee Referral Bonus

Retirement savings

Weekly pay

Same-day pay

Résumé du poste

Seneca Health Care Center in West Seneca, NY is hiring an Admissions Concierge. Rate is $16-$18/hour for a full-time shift from 11 am to 7 pm, supporting warm, welcoming admissions for residents and families.

The role emphasizes compassionate communication and coordination with the care team. Located in West Seneca, NY, the facility is part of The McGuire Group, known for skilled nursing, rehabilitation, and long-term care.

Qualifications

• Requires strong communication and customer service abilities.
• Experience in long-term care setting preferred but not required.
• Ability to work with residents, families, and staff in a fast-paced environment.

Responsabilités

• Welcome new residents and families to the facility and provide tours and orientation support
• Maintain and update orientation materials and admission-related documentation
• Communicate daily with residents to ensure needs are met and concerns are addressed promptly
• Maintain logs of resident concerns, follow-up actions, and resolutions
• Ensure subacute rehabilitation rooms are clean, prepared, and ready for admissions
• Collaborate with interdisciplinary teams to support resident satisfaction and a positive admission experience
• Provide excellent customer service to residents, families, visitors, and staff
• Perform additional duties as assigned

Connaissances

Communication skills

Customer service

Formation

High School Diploma or equivalent

Description du poste

• On-site
• Pay or shift range: $16 USD to $18 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, shift, benefit selection or other job-related reasons.
• Admissions
• Full-Time
• Requisition #: ADMIS006674

Description

Admissions Concierge
Rate: $16 - $18/hour (depending on experience)
Shift: Full-Time
Schedule: 11 am - 7 pm

Seneca Health Care Center is looking to add an Admissions Concierge to its team. In this role, you’ll help create a warm and welcoming experience for new residents and families while ensuring their questions, needs, and concerns are addressed with compassion and professionalism. If you enjoy building relationships and creating positive first impressions, this could be the perfect opportunity for you.

Located in West Seneca, NY, Seneca Health Care Center is proud to be part of The McGuire Group, a recognized leader in skilled nursing, rehabilitation, and long-term care services throughout New York State. Recognized with a CMS 4-Star Overall Rating, Seneca is committed to delivering exceptional care in a welcoming and supportive environment. Our team is passionate about building meaningful connections with residents while fostering a culture of collaboration, compassion, and professional growth. Join us and become part of a team dedicated to making a difference every day.

RESPONSIBILITIES:

• Welcome new residents and families to the facility and provide tours and orientation support
• Maintain and update orientation materials and admission-related documentation
• Communicate daily with residents to ensure needs are being met and concerns are addressed promptly
• Maintain logs of resident concerns, follow-up actions, and resolutions
• Ensure subacute rehabilitation rooms are clean, prepared, and ready for admissions
• Collaborate with interdisciplinary teams to support resident satisfaction and a positive admission experience
• Provide excellent customer service to residents, families, visitors, and staff
• Perform additional duties as assigned

REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum of 1 year experience working in a long-term care setting with residents and families required
• Strong communication and customer service skills
• Positive attitude with strong teamwork and conflict resolution abilities
• Strong problem-solving and organizational skills
• Ability to maintain professionalism and compassion in a fast-paced environment
• Ability to work collaboratively with interdisciplinary teams
• Paid Time Off (PTO) for Full-Time and Part-Time
• Weekly or Same-Day Pay Options
• Health, Dental, and Vision Insurance
• Life Insurance
• Employee Referral Bonus Program
• Retirement Saving Options

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.