Admissions Concierge: Warm Welcome & Care Coordination

Skilled Nursing of Georgia; Stockbridge (GA); Sur place; USD 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Comprehensive Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Generous Paid Time Off (PTO)

Supportive and Positive Work Enviro n）

Résumé du poste

Empire Care Centers is seeking an empathetic Admissions Concierge to welcome new residents and families, coordinate the admissions process, and ensure a positive first impression at our skilled nursing facilities.

You will manage inquiries, conduct tours, prepare and file admissions paperwork, and collaborate with facility leadership and nursing staff to ensure a smooth, compassionate transition for residents and their loved ones.

Qualifications

• Minimum of one year of admissions experience preferred.
• Experience in a long-term care or skilled nursing facility preferred.
• Familiarity with medical terminology.
• Proficiency in Microsoft Office applications.
• Strong communication, organizational, and customer service skills.

Responsabilités

• Admissions Coordination: Assist with the admissions process, including coordinating with facility departments and supporting bed management.
• Warm Welcome: Greet incoming residents and their families with kindness, professionalism, and compassion.
• Inquiry Management: Respond promptly and professionally to inquiries from hospitals, families, prospective residents, and referral sources.
• Facility Tours: Conduct informative and welcoming tours for prospective residents and their families.
• Admissions Documentation: Prepare, process, and maintain accurate admissions paperwork and required documentation.
• Communication: Work closely with facility leadership, nursing staff, and other departments to ensure a seamless admissions experience.
• Follow-Up: Maintain timely communication with prospective residents, families, and referral sources throughout the admissions process.

Connaissances

Communication skills

Organizational skills

Customer service skills

Multitasking

Compassionate demeanor

Outils

Microsoft Office

Description du poste

Empire Care Centers is seeking an empathetic Admissions Concierge to welcome new residents and families, coordinate the admissions process, and ensure a positive first impression at our skilled nursing facilities.

You will manage inquiries, conduct tours, prepare and file admissions paperwork, and collaborate with facility leadership and nursing staff to ensure a smooth, compassionate transition for residents and their loved ones.