Admissions Concierge — Warm Welcome & Organized Care

Empire Care Centers.; Stockbridge (GA); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Comprehensive Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

PTO

Supportive Work Environment

Résumé du poste

Empire Care Centers is seeking an Admissions Concierge at one of our skilled nursing and long-term care facilities. You will coordinate the admissions process, warmly greet residents and families, and manage inquiries to ensure a smooth, welcoming experience.

The role involves documenting admissions, coordinating with hospital partners, and collaborating with nursing staff to maintain high-quality resident onboarding. A compassionate, professional demeanor is essential.

Qualifications

• Minimum of one year of admissions experience preferred.
• Previous experience in a long-term care or skilled nursing facility preferred.
• Familiarity with medical terminology.
• Proficiency in Microsoft Office applications.
• Strong communication, organizational, and customer service skills.
• Ability to multitask and work effectively in a fast-paced healthcare environment.
• Compassionate, friendly, and professional demeanor.
• Previous CNA experience is a plus.

Responsabilités

• Admissions Coordination: Assist with the admissions process, including coordinating with facility departments and supporting bed management.
• Warm Welcome: Greet incoming residents and their families with kindness, professionalism, and compassion.
• Inquiry Management: Respond promptly and professionally to inquiries from hospitals, families, prospective residents, and referral sources.
• Facility Tours: Conduct informative and welcoming tours for prospective residents and their families.
• Admissions Documentation: Prepare, process, and maintain accurate admissions paperwork and required documentation.
• Communication: Work closely with facility leadership, nursing staff, and other departments to ensure a seamless admissions experience.
• Follow-Up: Maintain timely communication with prospective residents, families, and referral sources throughout the admissions process.

Connaissances

Admissions experience

Long-term care experience

Medical terminology

Microsoft Office

Communication

Organizational skills

Customer service

Multitasking

Compassionate demeanor

CNA experience a plus

Outils

Microsoft Office

Description du poste

Empire Care Centers is seeking an Admissions Concierge at one of our skilled nursing and long-term care facilities. You will coordinate the admissions process, warmly greet residents and families, and manage inquiries to ensure a smooth, welcoming experience.

The role involves documenting admissions, coordinating with hospital partners, and collaborating with nursing staff to maintain high-quality resident onboarding. A compassionate, professional demeanor is essential.