Admissions Concierge

Champion City Nursing & Rehabilitation; Pittsburgh (Allegheny County); In loco; USD 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance

Vision Insurance

401K

Same Day Pay

Holiday Pay

Paid Time Off

Supportive Team Enviroment

Descrizione del lavoro

Champion City Nursing & Rehabilitation in Pittsburgh, PA, seeks an Admissions Concierge to welcome new residents and families, coordinate the admission process, and ensure a smooth transition from inquiry to move-in.

You will collaborate with clinical and support staff, maintain accurate records, and provide facility information, tours, and exceptional customer service in a fast-paced environment.

Competenze

• 1 year of experience in a Skilled Nursing setting.
• Excellent communication and interpersonal skills.
• Detail-oriented and highly organized.
• Proficiency in Excel required.

Mansioni

• Coordinate the admission process, including gathering documentation and conducting tours.
• Provide exceptional customer service to residents, families, and referring sources.
• Answer inquiries and share information about facilities and services.
• Work closely with clinical and support staff to ensure smooth transitions for new residents.
• Maintain accurate and up-to-date records of admissions and documentation.
• Participate in quality improvement initiatives to improve admission processes and resident experience.

Conoscenze

Attention to detail

Organizational skills

Communication skills

Excel proficiency

Fast-paced environment

Admissions experience

Formazione

High school diploma or equivalent

Associate degree preferred

Strumenti

Excel

Descrizione del lavoro

Admissions Concierge

Full Time | Monday-Friday | $21/hour

Pittsburgh, Pennsylvania

Join our dedicated team at Champion City Nursing & Rehabilitation, where we strive to provide exceptional care and service to our residents. As an Admissions Concierge, you will play a vital role in ensuring a seamless transition for our new residents and their families.

About the Role:

As an Admissions Concierge, you will be responsible for providing exceptional customer service to our residents, families, and referring sources. This includes coordinating the admission process, answering inquiries, ensuring resident rooms are ready prior to admission, assisting with facility tours, and providing information about our facilities and services. You will serve as the primary point of contact for our new residents, ensuring that their needs are met and exceeding their expectations.

Responsibilities:

• Coordinate the admission process, including gathering necessary documentation and conducting tours of our facilities
• Provide exceptional customer service to residents, families, and referring sources, ensuring a high level of satisfaction and trust
• Answer inquiries and respond to requests for information about our facilities and services
• Work closely with our clinical and support staff to ensure a smooth transition for new residents
• Maintain accurate and up-to-date records of admissions, including resident information and documentation
• Participate in continuous quality improvement initiatives to improve the admission process and overall resident experience

Requirements:

• 1 years of experience in a skilled nursing setting
• Previous admissions experience preferred, but not required
• Very attentive to detail
• Very Organized
• Proficiency in Excel
• High school diploma or equivalent required; associate's degree or higher preferred
• Excellent communication and interpersonal skills, with the ability to work effectively with residents, families, and staff
• Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
• Strong organizational and problem-solving skills, with the ability to maintain accuracy and attention to detail

What We Offer:

• Competitive Pay $21/hour
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Same Day Pay
• Holiday Pay
• Paid Time Off
• Supportive Team Enviroment

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