Resident Accounts & Office Manager

Foundry Commercial; Bristol (TN); On-site; USD 42,000 - 70,000; Full time

Job summary

Spring Arbor of Bristol is seeking a Business Office Manager who enjoys serving residents and supporting team members. You will manage resident accounts, deposits, move-in/out billing, and associate relations while coordinating HR-like tasks when needed.

Ideal candidates bring AR/AP familiarity, payroll basics, and attention to detail. This on-site role requires a positive attitude and teamwork in a community-focused setting.

Qualifications

• Must be at least 18 years old.
• Proficient with Microsoft Office (Word, Excel, Outlook) required.
• Must have a positive Criminal Background Screening.
• Community is a drug-free workplace; adherence to Drug Free Workplace policy.
• If driving duties are assigned, must have a valid driver’s license and an acceptable MVR.
• MVR checks will be conducted at hire and periodically thereafter.

Responsibilities

• Process and manage resident accounts; post payments daily, deposit cash, balance postings, and generate statements.
• Account for move-in/out, charges, and collections; handle billing and refunds.
• Oversee guest/associate meal program; reconcile daily receipts and prepare deposits.
• Serve as point of contact for associate relations, including complaints and corrective actions.
• Hire, train, schedule, supervise, and coordinate the Assistant Business Office Manager and Receptionist when applicable.
• Support Human Resources functions if no HR Director is available.
• Perform other duties as assigned per full job description.

Skills

MS Office

Attention to detail

Teamwork

Payroll processing

Accounts receivable/payable

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Spring Arbor of Bristol is seeking a Business Office Manager who enjoys serving residents and supporting team members. You will manage resident accounts, deposits, move-in/out billing, and associate relations while coordinating HR-like tasks when needed.

Ideal candidates bring AR/AP familiarity, payroll basics, and attention to detail. This on-site role requires a positive attitude and teamwork in a community-focused setting.