Reservations & Logistics Specialist

U-Haul; Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Job summary

U-Haul in Harrisburg, PA is seeking a Reservation Manager Agent to support customers, field teams and dealerships with equipment reservations and placement in a fast-paced environment.

Under the direction of the Traffic Control Manager, you will balance regional inventory levels, review reports for accurate equipment placement, and assist with U-Box portable storage products while delivering outstanding customer service.

Qualifications

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, directing incoming customers' equipment to areas based on customer demand and productivity status to balance regional inventory levels.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul in Harrisburg, PA is seeking a Reservation Manager Agent to support customers, field teams and dealerships with equipment reservations and placement in a fast-paced environment.

Under the direction of the Traffic Control Manager, you will balance regional inventory levels, review reports for accurate equipment placement, and assist with U-Box portable storage products while delivering outstanding customer service.