Reservation & Logistics Specialist

Uhaul; Hempfield Township (Westmoreland County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Gym reimbursement

Health insurance

Paid holidays

Life insurance

401(k) plan

ESOP

Dental & Vision

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service. Under the Traffic Control Manager, you will support customers, field teams, and dealerships with reservation placement and equipment distribution.

The role emphasizes teamwork, adaptability and a focus on inventory balance to meet demand, with a broad range of benefits and growth opportunities within the organization.

Qualifications

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Multiline phones

Word

Email

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service. Under the Traffic Control Manager, you will support customers, field teams, and dealerships with reservation placement and equipment distribution.

The role emphasizes teamwork, adaptability and a focus on inventory balance to meet demand, with a broad range of benefits and growth opportunities within the organization.