Reservations Lead - Drive Bookings & Guest Experience

The Doyle Collection; Washington, Baltimore (District of Columbia, MD); On-site; USD 63,000 - 78,000; Full time

Benefits offered by this job

Health benefits

401k with Company match

Paid Vacation

Discounted hotel rooms

In-house training

Wellness Perks

Job summary

A luxury hotel group in Washington, DC is seeking a Reservations Manager to oversee reservations operations and ensure exceptional guest experiences. The ideal candidate will have experience in hotel reservations management, strong leadership skills, and proficiency with hotel reservation systems. This full-time position offers a competitive salary and excellent benefits, including health insurance and employee discounts.

Qualifications

• Proven experience in hotel reservations management or a similar role.
• Strong leadership and communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Oversee daily operations of the reservations department.
• Manage and train reservation agents to deliver outstanding service.
• Monitor and optimize room inventory.

Skills

Hotel reservations management

Leadership

Communication skills

Proficiency with hotel reservation systems

Organizational skills

Tools

Opera Cloud

Job description

A luxury hotel group in Washington, DC is seeking a Reservations Manager to oversee reservations operations and ensure exceptional guest experiences. The ideal candidate will have experience in hotel reservations management, strong leadership skills, and proficiency with hotel reservation systems. This full-time position offers a competitive salary and excellent benefits, including health insurance and employee discounts.