Reservations & Field Equipment Coordinator

uhaul; San Francisco (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Discounts on Apple products

Job summary

U-Haul in San Francisco is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations in a fast-paced environment where every day is different. Under the Traffic Control Manager, you will direct incoming calls, assist dealerships with reservations and placement, and help balance regional inventory through informed decision-making.

Responsibilities include reviewing reports, guiding equipment placement, and assisting with the U-Box product.

Qualifications

• High school diploma or equivalent.
• Proficient in customer service, time management and multitasking.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on demand and inventory balance.
• Review reports to aid in proper equipment availability and reservation accuracy.
• Assist with the U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma

Tools

Phone systems

Microsoft Word

Email

Job description

U-Haul in San Francisco is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations in a fast-paced environment where every day is different. Under the Traffic Control Manager, you will direct incoming calls, assist dealerships with reservations and placement, and help balance regional inventory through informed decision-making.

Responsibilities include reviewing reports, guiding equipment placement, and assisting with the U-Box product.