Reservation Manager: Equipment & Customer Support

U-Haul International, Inc.; San Francisco (CA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & VisionPlans

Job summary

U-Haul International, Inc. is seeking a part-time Reservation Agent to join a team‑oriented, fast-paced environment in San Francisco. You will support customers and field teams with equipment reservations and placement, ensuring inventory balance by region while handling inquiries and coordinating with dealerships.

The role emphasizes outstanding customer service, multitasking, and effective communication. Competitive hourly pay is offered with benefits where eligible.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

High school diploma

Office equipment

Customer service

Time management

Multitasking

Tools

Microsoft Word

Job description

U-Haul International, Inc. is seeking a part-time Reservation Agent to join a team‑oriented, fast-paced environment in San Francisco. You will support customers and field teams with equipment reservations and placement, ensuring inventory balance by region while handling inquiries and coordinating with dealerships.

The role emphasizes outstanding customer service, multitasking, and effective communication. Competitive hourly pay is offered with benefits where eligible.