Reservation Specialist: Equipment & Scheduling

U-Haul; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision Plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

MetLife Legal program

You Matter EAP

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced environment. You will support customers, field teams, and U-Haul dealerships through reservation placement and equipment distribution, ensuring efficient inventory management and service levels.

The role emphasizes teamwork, excellent communication, and a commitment to delivering outstanding customer service in daily operations.

Qualifications

• High school diploma or equivalent.
• Proficient in office equipment and basic IT skills.
• Strong customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and dealerships with equipment and reservation management.
• Review reports to balance inventory and ensure accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service oriented

Time management

Multitasking

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced environment. You will support customers, field teams, and U-Haul dealerships through reservation placement and equipment distribution, ensuring efficient inventory management and service levels.

The role emphasizes teamwork, excellent communication, and a commitment to delivering outstanding customer service in daily operations.