Reservation Manager: Dynamic Scheduling & Customer Care

3M HEALTHCARE; Orange (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid holidays and vacation

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Reservation Manager Agent to join the team in New Haven, CT. The role involves handling customer calls, supporting field staff and dealerships with equipment reservations, and directing equipment to balance regional inventory.

The ideal candidate has a high school diploma, strong customer service skills, and proficiency with Word and email. This is a full-time, on-site position with benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent is required.
• Proficiency in customer service, time management and multitasking.
• Experience with office equipment and basic software (Word, email) is preferred.

Responsibilities

• Assist with calls from and to customers.
• Support field teams and dealerships with equipment and reservation management.
• Direct incoming customer equipment to areas based on demand and inventory needs.
• Assist with U-Box portable storage product as needed.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Telephone handling

Job description

U-Haul is seeking a Reservation Manager Agent to join the team in New Haven, CT. The role involves handling customer calls, supporting field staff and dealerships with equipment reservations, and directing equipment to balance regional inventory.

The ideal candidate has a high school diploma, strong customer service skills, and proficiency with Word and email. This is a full-time, on-site position with benefits and opportunities for growth.