Reservation & Equipment Coordination Specialist

U-Haul; Wyoming (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

Job summary

U-Haul is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and placement. The role involves coordinating with U-Haul dealerships, balancing inventory across regions, and reviewing reports to ensure accurate reservations and availability.

The position requires a high school diploma or equivalent, and strong customer service, time management, and multitasking skills. On-site work in Michigan is expected.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers’ equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Office software (Word)

Email handling

Phone systems

Job description

U-Haul is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and placement. The role involves coordinating with U-Haul dealerships, balancing inventory across regions, and reviewing reports to ensure accurate reservations and availability.

The position requires a high school diploma or equivalent, and strong customer service, time management, and multitasking skills. On-site work in Michigan is expected.