RESEA & UI Career Services Advisor

State of Iowa; Dubuque (IA); Híbrido; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

Resumo da oferta

State of Iowa, Iowa Workforce Development, seeks a Workforce Associate to deliver RESEA components, review UI claim status, assist with registrations, and conduct workshops at the Dubuque IowaWORKS Center. You will help customers with job search, career resources, and program requirements while maintaining accurate records.

The role supports UI and RESEA activities, education services, and customer assistance.

Qualificações

• Graduation from an accredited four-year college or university.

Responsabilidades

• Deliver all required RESEA program components during scheduled participant appointments.
• Review unemployment insurance (UI) claim status with claimants and refer claim-related issues to the appropriate staff.
• Provide claimants with required RESEA program information and guidance on program requirements.
• Verify compliance with work search requirements and ensure all work search activities are accurately documented.
• Promote One-Stop Career Center workshops, explain available services, and register claimants for appropriate workshops.
• Conduct electronic applicant searches and evaluate qualifications against employer job order requirements to refer qualified candidates.
• Assist customers with completing and maintaining valid work registrations in the database system.
• Develop, create, and update Individual Service Plans in collaboration with customers.
• Prepare, review, and provide claimants with a RESEA Agreement of Participation outlining program requirements and participant responsibilities.
• Facilitate workshops and presentations for customers participating in workforce programs and services.
• Update workshop materials and presentations to reflect new information, program changes, and available services.
• Maintain accurate and timely documentation of services provided, appointments, participant activities, and other relevant information in the database system.

Descrição da oferta de emprego

State of Iowa, Iowa Workforce Development, seeks a Workforce Associate to deliver RESEA components, review UI claim status, assist with registrations, and conduct workshops at the Dubuque IowaWORKS Center. You will help customers with job search, career resources, and program requirements while maintaining accurate records.

The role supports UI and RESEA activities, education services, and customer assistance.