Office Services & Reprographics Specialist

RRD; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Disability insurance

Parental leave

Adoption assistance

Tuition assistance

Employee discounts

Job summary

RRD is seeking an Office Service Associate to provide essential back-office support, including reprographics and mail services, in a fast-paced environment. You will assist hospitality, facilities, and reception teams and ensure client needs are met with accuracy and courtesy.

The role requires strong communication, attention to detail, and the ability to lift up to 50 lbs, with a Monday–Friday schedule in Boston. Training and benefits are provided.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year office services experience, preferably in a legal, banking or large corporate environment.
• Proficient with mail, phone, email and reprographics equipment.
• Strong customer service skills to build client relationships.
• Able to meet deadlines with attention to detail and professionalism.

Responsibilities

• Operate office services tasks, mainly reprographics and mail.
• Fill out job tickets and use logs for tracking.
• Meet deadlines for accepting, completing, and delivering work.
• Troubleshoot basic equipment issues and load supplies as needed.
• Interact with clients in person, by phone or email and document communications.

Skills

Customer service

Communication

Teamwork

Attention to detail

Time management

Problem solving

Phone etiquette

Email etiquette

Education

High school diploma or equivalent

Tools

Mail equipment

Reprographics tools

Job description

RRD is seeking an Office Service Associate to provide essential back-office support, including reprographics and mail services, in a fast-paced environment. You will assist hospitality, facilities, and reception teams and ensure client needs are met with accuracy and courtesy.

The role requires strong communication, attention to detail, and the ability to lift up to 50 lbs, with a Monday–Friday schedule in Boston. Training and benefits are provided.