Office Services Pro: Repro & Mail Support

SmartRecruiters, Inc.; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Disability insurance

Parental leave

Adoption assistance

Tuition assistance

Employee discounts

Job summary

RRD is seeking an Office Services Associate to provide back-office support, including reprographics, mail, and intake services for clients and teams. The role requires handling equipment, following procedures, and delivering timely work while maintaining quality and client satisfaction.

Responsibilities include operating office machines, answering communications, and adhering to site policies. The position demands physical lift capability, strong organization, and teamwork in a fast-paced

Qualifications

• High school diploma or equivalent is required.
• Minimum one year of office services experience preferred in a large corporate environment.
• Skilled with mail, phone, email, and reprographics equipment.
• Ability to meet deadlines and maintain client satisfaction.
• Strong written and verbal communication and professional etiquette.

Responsibilities

• Operate office services tasks including reprographics, mail, and intake functions.
• Fill out job tickets accurately and follow established procedures.
• Meet deadlines for accepting, completing, and delivering work.
• Troubleshoot basic equipment issues and perform QA on own work.
• Interact with clients in person, by phone, or electronically as needed.
• Load, operate, and maintain printing and mailing equipment responsibly.
• Adhere to client site policies and safety procedures.
• Communicate any job or deadline issues to supervisor or client.
• Lift up to 50 lbs and work in a fast-paced environment.
• Support hospitality, facilities, and reception tasks as required.

Skills

Customer service

Communication

Attention to detail

Teamwork

Problem solving

Time management

Organizational skills

Self-motivation

Education

High school diploma or equivalent

Tools

Mail equipment

Phone

Email

Digital reprographics

Job description

RRD is seeking an Office Services Associate to provide back-office support, including reprographics, mail, and intake services for clients and teams. The role requires handling equipment, following procedures, and delivering timely work while maintaining quality and client satisfaction.

Responsibilities include operating office machines, answering communications, and adhering to site policies. The position demands physical lift capability, strong organization, and teamwork in a fast-paced