Reprographics & Mail Operations Specialist

RR Donnelley & Sons; Los Angeles (CA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance and discounts

Zusammenfassung

RR Donnelley & Sons is seeking an Office Service Associate in Los Angeles to handle daily back office services, including reprographics, mail, and intake functions. You will support hospitality, facilities, audio/visual, and reception tasks across Williams Lea service lines as needed.

The role requires a high school diploma and 1+ year of office services experience, with strong customer service and the ability to meet deadlines in a fast-paced environment.

Qualifikationen

• High school diploma or equivalent.
• At least 1 year of office services experience.
• Proficient with mail, phone, email, and reprographics equipment.
• Strong customer service and communication skills.
• Able to meet deadlines and handle confidential information.
• Ability to work in a fast-paced, team environment.

Aufgaben

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Be able to lift up to 50 lbs. on a regular basis.
• Prioritize workflow.
• Performs Quality Assurance on own and work of others.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies in addition to client site policies.
• Use equipment and supplies in a cost-efficient manner.

Kenntnisse

Customer service

Detail oriented

Team player

Deadline driven

Ausbildung

High school diploma or equivalent

Tools

Mail equipment

Digital reprographics tools

Jobbeschreibung

RR Donnelley & Sons is seeking an Office Service Associate in Los Angeles to handle daily back office services, including reprographics, mail, and intake functions. You will support hospitality, facilities, audio/visual, and reception tasks across Williams Lea service lines as needed.

The role requires a high school diploma and 1+ year of office services experience, with strong customer service and the ability to meet deadlines in a fast-paced environment.